Frequently Asked Questions

Everything you need to know about shopping with Planted Aquaria.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days. International shipping may take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to start your request.

How do I care for my garments?

To ensure longevity, we recommend machine washing on a gentle cycle with cold water and hanging to dry. Specific care instructions are located on the inner label of each piece.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your delivery address.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How can I track my order?

Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.